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Measures against COVID-19 - what to consider?
In order to protect our guests and employees from the further spread of the Covid-19 virus, we are committed to adhering to the following infection control principles and hygiene rules.
As a general rule, the following applies to all our guests and employees:
In case of relevant symptoms of illness, which indicate a Corona infection, we ask the affected person to stay away from the company and not to participate in an experience.
- – There is a mask requirement in the foyer of the venue, while masks do not have to be worn in the game rooms.
- – We ask you to keep a minimum distance of 1.5 meters between you, our staff and other groups of guests.
- – We have installed disinfectant dispensers inside the location at each restroom, in the entrance area, and at the cash register. We ask you to wash or disinfect your hands before and after entering the rooms.
Due to the unusual circumstances, we are dependent on your assistance and mutual consideration.
What is an Escape Room?
An Escape Room is an interactive game for small groups. Participants usually have 60 minutes to solve various puzzles and tasks in order to complete a mission and escape from the room at the end. Before the start of the game, the players receive a short introduction and all necessary information from the game leader. The game leader can also give helpful tips during the game if the participants are ever in the dark.
Escape rooms offer exciting entertainment and puzzle fun for both private individuals and companies.
What is a City Adventure?
A City Adventure is a special kind of city tour. Like in a scavenger hunt, the participants receive an iPad with tasks and questions to which they have to find the answer. The players explore special locations in Berlin and get to know the city in a playful way.
Our City Adventures we offer for small groups and families as well as for large team events.
How many people can play an Escape Room or City Adventure? Is the number of players or group size limited?
The minimum as well as the maximum possible number of people varies depending on the room or City Adventure. Here you can find more information about the Escape Room and the number of City Adventure number of players.
For large groups we have different group offers.
Can the number of players be changed afterwards?
Changing the number of people later is usually not a problem. Please let your game leader know on site that you have come with more or less people. Please make sure that you do not exceed or fall below the maximum and minimum capacity of your booked mission. The price is adjusted to the actual number of participants. Amounts already paid will only be refunded as a voucher.
How long does the game take or how much time do I have to allow?
Our Escape Room games last 60 minutes, City Adventures can last up to 2 hours. However, you should arrive at the location of your booked experience 15 minutes before the game starts, as there will be a briefing from your game leader before the game.
Do the games in the Escape Rooms or the City Adventures have fixed starting times?
Yes, the games have set start times. You can find all game dates under: Book now
For larger groups (e.g. company events, school classes, etc.) individual playing times can also be arranged, subject to availability. Please contact us by e-mail.
How much does a game cost per person?
The price for an Escape Game depends on the date of the game and the number of players per Escape Room.
2pers.: 40,50 Euro per pers., total 81,00 Euro
3 pers.: 27,00 Euro per pers., total 81,00 Euro
4 pers.: 26,00 Euro per pers., total 104,00 Euro
5 pers.: 24,00 Euro per pers., total 120,00 Euro
6 pers.: 24,00 Euro per pers., total 144,00 Euro | from 7-10 pers.: 24,00 Euro per pers.
2 pers.: 37,50 Euro per pers., total 75,00 Euro
3 pers.: 25,00 Euro per pers., total 75,00 Euro
4 pers.: 24,00 Euro per pers., total 96,00 Euro
5 pers.: 21,00 Euro per pers., total 105,00 Euro
6 pers.: 21,00 Euro per pers., total 126,00 Euro | from 7-10 pers.: 21,00 Euro per pers.
From what age is it possible to participate in the game?
Our Escape Rooms do not have a specific age rating. Youth groups 14 years and older can certainly play the rooms on their own, but must be accompanied to the play location by a person of legal age. Younger children, we recommend from 10 years old, can solve the rooms (recommendation: Secret Service) together with their parents or another adult companion. Our missions are designed so that different age groups can easily play together. And in some puzzles, the younger ones certainly have the edge….
What are the payment options?
When booking online, you have the option to choose payment on site or by credit card, PayPal or online bank transfer. Payment on account is not possible. If you book by e-mail or phone, you can only pay on the spot (cash or debit card).
Are there also vouchers to give away? Where can I get them?
Yes, we offer value vouchers. You will receive the voucher either directly as a code by e-mail or on site at the location. The value vouchers can be redeemed at any location for the entire offer/assortment at the location. Besides the Escape Rooms and City Adventures, we also sell drinks, snacks, books, etc. You can find our vouchers here.
Are the rooms locked during the game?
Our Escape Rooms are not locked during the game.
Will the game be recorded?
No, the camera is intended only for monitoring during the game and, if necessary, for the intervention by the game master/leader
Is the game also suitable for companies/departments?
Yes, solving a mission together can be used very well as a team building or team building activity. You can find more information about this under group offers.
Are the experiences also suitable for people who do not speak German?
Besides German, all our experiences can also be played in English. This means that both the pre- and post-talk and the puzzles are available in German and English.
Where are the Escape Rooms located?
Our Escape Rooms are located in the basement of the Europa-Center, Tauentzienstraße 9-12 in 10789 Berlin.
Are there parking facilities?
If you arrive by car, we recommend parking in the CONTIPARK parking lot Europa Center. Alternatively, we are very easy to reach by public transport.
What are the cancellation terms of the games?
Cancellation of an experience is possible free of charge up to 2 days before the day of the event. If the cancellation is made at short notice, an amount equal to 50% of the invoice total will be due for payment.
A change of the game, e.g. the number of participants or the date is possible at any time – subject to availability – free of charge. Changes or cancellations can be made by phone or email.
Amounts already paid will only be refunded by value voucher.