{"id":19563,"date":"2022-02-25T16:17:08","date_gmt":"2022-02-25T15:17:08","guid":{"rendered":"https:\/\/teamescape.com\/berlin\/faq\/"},"modified":"2022-07-27T04:13:04","modified_gmt":"2022-07-27T02:13:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/teamescape.com\/en\/berlin\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19563\" class=\"elementor elementor-19563 elementor-3768\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab023bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab023bd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04f256e elementor-section-full_width elementor-section-stretched page-header elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"04f256e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5367ef5\" data-id=\"5367ef5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b888ebd elementor-widget elementor-widget-text-editor\" data-id=\"b888ebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"clear\">H\u00e4ufige Fragen<\/p><h1>No riddles: here are clear answers!<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a162ef0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a162ef0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6fec68e\" data-id=\"6fec68e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe3bdc6 elementor-widget elementor-widget-shortcode\" data-id=\"fe3bdc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a7eb25 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a7eb25\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a9ef13\" data-id=\"4a9ef13\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-218ce61 elementor-widget elementor-widget-accordion\" data-id=\"218ce61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3511\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Measures against COVID-19 - what to consider?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3511\"><p><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">In order to protect our guests and employees from the further spread of the Covid-19 virus, we are committed to adhering to the following infection control principles and hygiene rules.  <\/span><\/p><p><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\"><strong>As a general rule, the following applies to all our guests and employees:<\/strong> <br><\/span><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">In case of relevant symptoms of illness, which indicate a Corona infection, we ask the affected person to stay away from the company and not to participate in an experience. <\/span> <\/p><ul><li><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">&#8211; There is a mask requirement in the foyer of the venue, while masks do not have to be worn in the game rooms.  <\/span><\/li><li><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">&#8211; We ask you to keep a minimum distance of 1.5 meters between you, our staff and other groups of guests.  <\/span><\/li><li><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">&#8211; We have installed disinfectant dispensers inside the location at each restroom, in the entrance area, and at the cash register. We ask you to wash or disinfect your hands before and after entering the rooms.  <\/span><\/li><\/ul><p><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">Due to the unusual circumstances, we are dependent on your assistance and mutual consideration.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3512\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is an Escape Room?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3512\"><div id=\"1581581661682-14-2\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>An <em>Escape Room<\/em> is an interactive game for small groups. Participants usually have 60 minutes to solve various puzzles and tasks in order to complete a mission and escape from the room at the end. Before the start of the game, the players receive a short introduction and all necessary information from the game leader. The game leader can also give helpful tips during the game if the participants are ever in the dark.<\/p><p><em>Escape rooms <\/em>offer exciting entertainment and puzzle fun for both private individuals and companies.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3513\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3513\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is a City Adventure?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3513\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3513\"><div id=\"1581581727337-15-4\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>A <em>City Adventure<\/em> is a special kind of city tour. Like in a scavenger hunt, the participants receive an iPad with tasks and questions to which they have to find the answer. The players explore special locations in Berlin and get to know the city in a playful way.<\/p><p>Our <em>City Adventures<\/em> we offer for small groups and families as well as for large team events.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3514\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3514\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How many people can play an Escape Room or City Adventure? Is the number of players or group size limited?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3514\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3514\"><div id=\"1534173218-1-54\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>The minimum as well as the maximum possible number of people varies depending on the room or City Adventure. Here you can find more information about the <a title=\"Escape Rooms in Berlin\"]\" href=\"https:\/\/teamescape.com\/en\/?page_id=16168\">Escape Room<\/a> and the number of <a title=\"Interactive City Adventures\" href=\"https:\/\/teamescape.com\/en\/?page_id=16222\">City Adventure<\/a> number of players.<\/p><p>For large groups we have different <a title=\"Outdoor and indoor events in Berlin\" href=\"https:\/\/teamescape.com\/berlin\/gruppenangebote-berlin\/\">group offers<\/a>.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3515\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3515\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can the number of players be changed afterwards?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3515\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3515\"><p>Changing the number of people later is usually not a problem. Please let your game leader know on site that you have come with more or less people. Please make sure that you do not exceed or fall below the maximum and minimum capacity of your booked mission. The price is adjusted to the actual number of participants. Amounts already paid will only be refunded as a voucher.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3516\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-3516\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long does the game take or how much time do I have to allow?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3516\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-3516\"><p>Our <em>Escape Room games<\/em> last 60 minutes, <em>City Adventures<\/em> can last up to 2 hours. However, you should arrive at the location of your booked experience 15 minutes before the game starts, as there will be a briefing from your game leader before the game.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3517\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-3517\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do the games in the Escape Rooms or the City Adventures have fixed starting times?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3517\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-3517\"><div id=\"1534173357064-2-3\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>Yes, the games have set start times. You can find all game dates under: <a title=\"Book Escape Rooms and City Adventures \" href=\"https:\/\/teamescape.com\/en\/berlin\/book-escape-room\/\">Book now<\/a><\/p><p>For larger groups (e.g. company events, school classes, etc.) individual playing times can also be arranged, subject to availability. Please contact us by e-mail.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3518\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-3518\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How much does a game cost per person?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3518\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-3518\"><div id=\"1536926740411-3-4\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>The price for an <em>Escape Game <\/em>depends on the date of the game and the number of players per <em>Escape Room<\/em>.<\/p><p><strong>Regular price:<br> 2<\/strong>pers.: 40,50 Euro per pers., total 81,00 Euro<br>3 pers.: 27,00 Euro per pers., total 81,00 Euro<br>4 pers.: 26,00 Euro per pers., total 104,00 Euro<br>5 pers.: 24,00 Euro per pers., total 120,00 Euro<br>6 pers.: 24,00 Euro per pers., total 144,00 Euro | from 7-10 pers.: 24,00 Euro per pers.<\/p><p><strong>Offer Price:<\/strong><br>2 pers.: 37,50 Euro per pers., total 75,00 Euro<br>3 pers.: 25,00 Euro per pers., total 75,00 Euro<br>4 pers.: 24,00 Euro per pers., total 96,00 Euro<br>5 pers.: 21,00 Euro per pers., total 105,00 Euro<br>6 pers.: 21,00 Euro per pers., total 126,00 Euro | from 7-10 pers.: 21,00 Euro per pers.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3519\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-3519\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">From what age is it possible to participate in the game?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3519\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-3519\"><p>Our <em>Escape Rooms<\/em> do not have a specific age rating. Youth groups 14 years and older can certainly play the rooms on their own, but must be accompanied to the play location by a person of legal age. Younger children, we recommend from 10 years old, can solve the rooms (recommendation: Secret Service) together with their parents or another adult companion. Our missions are designed so that different age groups can easily play together. And in some puzzles, the younger ones certainly have the edge&#8230;.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35110\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-35110\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the payment options?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35110\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-35110\"><p>When booking online, you have the option to choose payment on site or by credit card, PayPal or online bank transfer. Payment on account is not possible. If you book by e-mail or phone, you can only pay on the spot (cash or debit card).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35111\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-35111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there also vouchers to give away? Where can I get them?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-35111\"><p>Yes, we offer value vouchers. You will receive the voucher either directly as a code by e-mail or on site at the location. The value vouchers can be redeemed at any location for the entire offer\/assortment at the location. Besides the <em>Escape Rooms and City Adventures<\/em>, we also sell drinks, snacks, books, etc. You can find our vouchers <a title=\"Gift vouchers for Escape Rooms and City Adventures\" href=\"https:\/\/teamescape.com\/berlin\/gutscheine\/\">here<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35112\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-35112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are the rooms locked during the game?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-35112\"><div id=\"1536927451364-7-4\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>Our <em>Escape Rooms<\/em> are not locked during the game.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35113\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-35113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Will the game be recorded?  <\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-35113\"><p>No, the camera is intended only for monitoring during the game and, if necessary, for the intervention by the game master\/leader<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35114\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-35114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is the game also suitable for companies\/departments?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-35114\"><p>Yes, solving a mission together can be used very well as a team building or team building activity. You can find more information about this under <a title=\"Team and group events in Berlin\" href=\"https:\/\/teamescape.com\/berlin\/gruppenangebote-berlin\/\">group offers<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35115\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-35115\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are the experiences also suitable for people who do not speak German?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35115\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-35115\"><p>Besides German, all our experiences can also be played in English. This means that both the pre- and post-talk and the puzzles are available in German and English.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35116\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-35116\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where are the Escape Rooms located?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35116\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-35116\"><p>Our <em>Escape Rooms<\/em> are located in the basement of the Europa-Center, Tauentzienstra\u00dfe 9-12 in 10789 Berlin.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35117\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-35117\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there parking facilities?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35117\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-35117\"><p>If you arrive by car, we recommend parking in the <a href=\"https:\/\/www.google.de\/maps\/place\/CONTIPARK+Parkhaus+Europa+Center\/@52.5046533,13.3372314,17z\/data=!4m8!1m2!2m1!1seuropa+center+parkhaus!3m4!1s0x47a8505507076c93:0xbf909b738dfcb995!8m2!3d52.5044372!4d13.3403972\">CONTIPARK parking lot Europa Center<\/a>. Alternatively, we are very easy to reach by public transport.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35118\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-35118\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the cancellation terms of the games?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35118\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-35118\"><p>Cancellation of an experience is possible free of charge up to 2 days before the day of the event. If the cancellation is made at short notice, an amount equal to 50% of the invoice total will be due for payment.<br>A change of the game, e.g. the number of participants or the date is possible at any time &#8211; subject to availability &#8211; free of charge. Changes or cancellations can be made by phone or email.<br>Amounts already paid will only be refunded by value voucher.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cde2794 elementor-align-center elementor-mobile-align-center h4-rob elementor-widget elementor-widget-button\" data-id=\"cde2794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/teamescape.com\/en\/?page_id=16299\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Question answered?  <br>Then choose adventure now!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-08c6c3d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08c6c3d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufige Fragen No riddles: here are clear answers! Measures against COVID-19 &#8211; what to consider? In order to protect our guests and employees from the further spread of the Covid-19 virus, we are committed to adhering to the following infection control principles and hygiene rules. As a general rule, the following applies to all our [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":15564,"parent":15877,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19563","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | TeamEscape ~City~<\/title>\n<meta name=\"description\" content=\"You have questions about our Escape Games or our interactive City Adventures? We will help you!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamescape.com\/en\/berlin\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | TeamEscape ~City~\" \/>\n<meta property=\"og:description\" content=\"You have questions about our Escape Games or our interactive City Adventures? 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