{"id":18320,"date":"2022-03-17T10:29:24","date_gmt":"2022-03-17T09:29:24","guid":{"rendered":"https:\/\/teamescape.com\/kaiserslautern\/faq\/"},"modified":"2022-06-20T15:17:00","modified_gmt":"2022-06-20T13:17:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/teamescape.com\/en\/kaiserslautern\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18320\" class=\"elementor elementor-18320 elementor-6847\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab023bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab023bd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04f256e elementor-section-full_width elementor-section-stretched page-header elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"04f256e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5367ef5\" data-id=\"5367ef5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b888ebd elementor-widget elementor-widget-text-editor\" data-id=\"b888ebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"clear\">H\u00e4ufige Fragen<\/p><h1>No riddles: here are clear answers!<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a162ef0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a162ef0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6fec68e\" data-id=\"6fec68e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe3bdc6 elementor-widget elementor-widget-shortcode\" data-id=\"fe3bdc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a7eb25 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a7eb25\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a9ef13\" data-id=\"4a9ef13\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-218ce61 elementor-widget elementor-widget-accordion\" data-id=\"218ce61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3511\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Measures against COVID-19 - what to consider?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3511\"><p><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">In order to protect our guests and employees from the further spread of the Covid-19 virus, we are committed to adhering to the following infection control principles and hygiene rules.  <\/span><\/p><p><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\"><strong>As a general rule, the following applies to all our guests and employees:<\/strong> <br><\/span><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">In case of relevant symptoms of illness, which indicate a Corona infection, we ask the affected person to stay away from the company and not to participate in an experience. <\/span> <\/p><ul><li><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">&#8211; There is a mask requirement in the foyer of the venue, while masks do not have to be worn in the game rooms.  <\/span><\/li><li><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">&#8211; We ask you to keep a minimum distance of 1.5 meters between you, our staff and other groups of guests.  <\/span><\/li><li><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">&#8211; We have installed disinfectant dispensers inside the location at each restroom, in the entrance area, and at the cash register. We ask you to wash or disinfect your hands before and after entering the rooms.  <\/span><\/li><\/ul><p><span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">Due to the unusual circumstances, we are dependent on your assistance and mutual consideration.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3512\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How many people can play an Escape Room? Is the number of players or group size limited?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3512\"><p>The minimum and maximum number of people varies depending on the room or City Adventure. You can find more detailed information about the number of players of each Escape Room and each City Adventure under the corresponding sections of our website.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3513\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3513\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can the number of people be changed later?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3513\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3513\"><p>Changing the number of people later is usually not a problem. Please let your game leader know on site that you have come with more or less people. Please make sure that you do not exceed or fall below the maximum and minimum capacity of your booked mission. The price adjusts to the actual number of people. Amounts already paid will only be refunded as a voucher.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3514\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3514\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long does the game take or how much time must be planned?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3514\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3514\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"> <\/div><div id=\"1534173218-2-29\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>Our Escape Room games last 60 minutes, City Adventures can last up to 2 hours. However, you should arrive at the location of your booked experience 15 minutes before the game starts, as there will be a pre-game briefing from your game leader.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3515\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3515\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do the Escape Rooms have set start times?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3515\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3515\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">Yes, the games have set start times. You can find all game dates under: <a href=\"https:\/\/teamescape.com\/kaiserslautern\/escape-room-buchen\/\">Book now<\/a><\/p><\/div><div id=\"1534173357064-2-3\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>For larger groups (e.g. company events, school classes, etc.) individual playing times can also be arranged, subject to availability. Please contact us by e-mail.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3516\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-3516\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How much does a game cost per person?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3516\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-3516\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">The price for an Escape Game depends on the date of the game and the number of people per Escape Room.<\/p><\/div><div id=\"1536926740411-3-4\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p><strong>Regular price:<\/strong><\/p><div class=\"bk-detail-price-step\"><p>2-3 pers.: 37,50 or 25,00 Euro per pers., total 75,00 Euro<br>4 pers.: 21,00 Euro per pers., total 84,00 Euro<br>5 pers.: 19,00 Euro per pers., total 95,00 Euro<br>6 pers.: 19,00 Euro per pers., total 114,00 Euro<\/p><p><strong>Offer Price:<\/strong><\/p><p>2-3 pers.: 33,00 or 22,00 Euro per pers., total 66,00 Euro<br>4 pers.: 19,00 Euro per pers., total 76,00 Euro<br>5 pers.: 17,00 Euro per pers., total 85,00 Euro<br>6 pers.: 17,00 Euro per pers., total 102,00 Euro<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3517\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-3517\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">From what age is it possible to participate in the game?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3517\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-3517\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">Our Escape Rooms do not have a specific age rating. Underage youth groups may certainly play the rooms on their own, but must be accompanied to the play location by a person of legal age. Younger children can also solve the rooms together with their parents or another accompanying adult. Our missions are designed so that different age groups can easily play together. And in some puzzles, the younger ones certainly have the edge&#8230;.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3518\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-3518\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the payment options?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3518\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-3518\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">When booking online, you have the option to choose payment on site or by credit card, PayPal or online bank transfer. Payment on account is not possible. If you book by e-mail or phone, you can only pay on the spot (cash or debit card).<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-3519\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-3519\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there also vouchers to give away? Where can you get them?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-3519\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-3519\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">Yes, we offer value vouchers. You will receive the voucher either directly as a code by e-mail or on site at the location. The value vouchers can be redeemed at any location for the entire offer\/assortment at the location. Besides the games we also sell drinks, snacks, books, etc.. You can find our vouchers <a href=\"https:\/\/teamescape.com\/en\/kaiserslautern\/vouchers\/\">here<\/a>.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35110\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-35110\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are the rooms locked during the game?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35110\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-35110\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">Our Escape Rooms are not locked during the game.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35111\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-35111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is a game being recorded?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-35111\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">No, the camera is intended only for monitoring during the game and, if necessary, for intervention by the game leader.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35112\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-35112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is the game also suitable for companies\/departments?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-35112\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">Yes, solving a mission together can be used very well as a team building or team building activity. You can find more information about this under <a href=\"https:\/\/teamescape.com\/kaiserslautern\/freizeitaktivitaeten-in-kaiserslautern-fuer-gruppen\/\">group offers<\/a>.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35113\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-35113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are the experiences also suitable for people who do not speak German?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-35113\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">Apart from German, all our Escape Rooms can also be played in English. This means that both the pre- and post-talk and the puzzles are available in German and English.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35114\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-35114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where are the Escape Rooms located?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-35114\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">You can find us <a href=\"https:\/\/teamescape.com\/en\/kaiserslautern\/contact\/\">here<\/a>.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35115\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-35115\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there parking facilities?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35115\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-35115\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">We offer parking facilities directly at our location. Alternatively, we recommend arriving by public transport.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-35116\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-35116\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the cancellation terms of the games?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-35116\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-35116\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\" role=\"tab\"><p class=\"panel-title active\">Cancellation of a match is possible free of charge up to 2 days before the match day. If the cancellation is made at short notice, an amount equal to 50% of the invoice total will be due for payment.<\/p><\/div><div id=\"1587675942967-14-6\" class=\"panel-collapse collapse in\" role=\"tabpanel\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\"><div class=\"uncode_text_column\"><p>A change of the game, e.g. the number of participants or the date is possible at any time &#8211; subject to availability &#8211; free of charge. Changes or cancellations can be made by phone or email.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cde2794 elementor-align-center elementor-mobile-align-center h4-rob elementor-widget elementor-widget-button\" data-id=\"cde2794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/teamescape.com\/en\/kaiserslautern\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Question answered?  <br>Then choose adventure now!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-08c6c3d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08c6c3d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufige Fragen No riddles: here are clear answers! Measures against COVID-19 &#8211; what to consider? In order to protect our guests and employees from the further spread of the Covid-19 virus, we are committed to adhering to the following infection control principles and hygiene rules. As a general rule, the following applies to all our [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":15564,"parent":18295,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18320","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | TeamEscape ~City~<\/title>\n<meta name=\"description\" content=\"You have questions about our Escape Games or our interactive City Adventures? We will help you!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teamescape.com\/en\/kaiserslautern\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | TeamEscape ~City~\" \/>\n<meta property=\"og:description\" content=\"You have questions about our Escape Games or our interactive City Adventures? 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